The "Household Information" tab lists the household phone number and all current addresses of the household.


Portal Household Information


Parents/guardians have the opportunity to review and request changes to household information that includes requesting a change to the household address(es) and a change to the household phone number.


Update Household Information Options


NOTE: Requests to change census data will be reviewed by district personnel and approved accordingly. There may be a short lag time between the request for change was submitted and when the changes are reflected.


Updating Household Phone Number

  1. Click the Update button below the Household Phone Number field. A pop-up window will appear.

  2. Enter the updated 10-digit household number (i.e., area code plus number).

  3. Enter any Comments related to the modified information. These comments are seen by the staff person processing the request.

  4. Click the Send Update button. A confirmation message will appear indicating the request has been sent.

  5. Click OK to return to the Household Information view.


NOTE: Updating this phone number will update the home phone number for all members of the household.


Update Household Phone Number


Updating Household Address

  1. Click the Update button next to the Address that should be changed (a household may have more than one address). A pop-up window will appear.

  2. Enter the correct address information in the appropriate fields. For definitions on these fields, see the Address Fields table following these instructions.

  3. If mail should be sent to this address, mark the Send mail to this address checkbox.

  4. Determine the type of change for this address and select the correct radio button.

    • I am changing my address because I moved or will be moving. This selection requires the entry of an Address Effective Date, meaning the address change will not take effect until the date entered (all mail sent between now and the effective date will be sent to the existing address). A calendar pop-up will display to easily select the date the new address should take effect.

    • I am correcting my address information because it was incorrect.

  5. Enter any Comments related to the modified information. These comments are seen by the staff person processing the request.

  6. Click the Send Update button. A confirmation message will appear indicating the request has been sent.

  7. Click OK to return to the Household Information view.


Update Household Address Request


To cancel these requests, click the Cancel button.


When the district approves or denies a request, a message will be visible on the Portal in the Inbox section indicating the request has been processed.


Update Request - Process Message