Non-household contacts are those people who may be related to the student or people who should be contacted in case of emergency for that student but do not live in a household with that student.


Updating Non-Household Contacts

  1. Select the Update button underneath the contact to be edited. An Update Contact window will appear 

  2. Enter the modified information. The First Name, Last Name, Gender and Relationship between the person and the Student fields must be populated. A warning message displays when the name field contains a non-alphabetic character. 

  3. Enter any Comments related to the updates to the Contact. These comments are seen by the staff person processing the request. 

  4. Click the Send Update button. An indication the message has been sent will appear. 

  5. Click the OK button and return to the Demographics page. 


Update Non-Household Contact Information


Adding a New Non-Household Contact

  1. Select the Add Contact button on the Non-Household Contacts section. An Add Contact window will appear. 

  2. Enter the new contact information. The First Name, Last Name, Gender, Date of Birth and Relationship between this person and the Student fields must be populated. A warning message displays when the name field contains a non-alphabetic character. 

  3. Enter any Comments related to the updates to the new Contact. These comments are seen by the staff person processing the request. 

  4. Click the Send Update button. An indication the message has been sent will appear. 

  5. Click the OK button and return to the Demographics page.


New Non-Household Contact Information


Removing Non-Household Contacts

  1. Locate the non-household contact to remove from the student's list of contacts.

  2. Click the Remove button. A Remove Contact information box appears.

  3. Enter the reason for the contact removal in the Comments box.

  4. Click the Send Update button. An indication that the request was sent will appear.

The request will be submitted to the school for processing.


Remove Non-Household Contacts


When the school processes the request and it is approved, the user will receive a message indicating the request was approved and the contact will be removed. However, if the school processes the request on the same day it was submitted, because the Portal uses inclusive dates, the removed contact may still appear for a period of time through the end of the day (midnight of the day the request was approved).